Dane County CORE

Dane CORE

The Dane CORE Application is an online system that tenants and landlords can access to complete the application for rental assistance. Due to federal regulations, there is no paper application form for the program.

Payment processing will occur once per week and will continue until funds are exhausted. It takes about 4 weeks from the time an application is submitted for it to be fully processed.

Current Status

Households served: 597

Funds Distributed: $2,180,993.31

Application Processing Time:

30-35 business days

Click Here to Apply

To check the status of your application:

1. Click the blue button above to access the application portal.
2. Login with your username and password.
3. Click on ‘status’ to view information about your application’s processing status.

Dane CORE is a partnership between Dane County, the City of Madison, Urban Triage, Tenant Resource Center, Community Action Coalition and other community partners. The goal of the partnership is to assist eligible households in need of rental and utility assistance with funding to ensure those bills can be paid.

Are you behind on your rent because of the pandemic, either directly or indirectly?

You are not alone. Many people are experiencing financial hardship right now.

Rental assistance is available to households meeting all the following criteria:

  • You or someone in your household owes rent to your current or former landlord, or know for certain you won’t be able to pay your rent next month.
  • You experienced financial hardship related to the COVID-19 pandemic, either directly or indirectly. This includes receiving unemployment or having a significant reduction in income, incurred significant costs, or experienced financial hardship during the period of the COVID-19 public health emergency which remains ongoing.
  • You are at risk of experiencing homelessness or housing instability, including owing past rent.
  • Your household income at or below 80 percent of their county’s median income.

The table below lists the agencies who are distributing emergency rental assistance funds. For each agency there is a phone number and a preferred online contact listed. Please contact them this way if at all possible. The preferred online contact is either an email address OR a link to their website that has a pre-screen application (Pre-screen applications help the agency determine your eligibility, but they are NOT a formal application).

Agency/Agencía Phone Number/Número telefónico Online Contact/Contacto en línea
1. ADVOCAP  920-922-7760 ADVOCAP Pre-Screen
2. CAP Services   844-314-8004 CAP Services’ Pre-Screen
3. Central Wisconsin CAC   608-254-8353 Email/Correo electrónico:
wendys@cwcac.org
4. Community Action, Inc.   608-313-1337 CAI Pre-Screen
5. Couleecap   844-267-0033 Couleecap Pre-Screen
6. Lakeshore CAP   920-682-3737 Lakeshore Pre-Screen
7. Newcap   800-242-7334 Newcap Pre-Screen
8. North Central CAP   715-842-0681 Email/Correo electrónico:
outreach@nccapinc.com
9. Northwest CSA   715-392-5127, Extension 102 Email/Correo electrónico:
sjohnson@northwest-csa.org
10. Racine Kenosha CAA   Racine: 262-637-8377Kenosha: 262-657-0840 RKCAA Pre-Screen
11. Southwest CAP   608-935-2326, option 3 or ext. 290 SWCAP Pre-Screen
12. West CAP   715-265-4271, Extension 0 Email/Correo electrónico:
westcap@wcap.org
13. Western Dairyland EOC  Clark: 715-530-5044Eau Claire: 715-530-5054
Jackson & Buffalo: 715-530-2802
Trempealeau: 608-863-4000
WDEOC Pre-ScreenEmail/Correo electrónico:
wera@wdeoc.org
14. Energy Services, Inc.   833-900-9372 Energy Services
E. Entitlement Area/ See table below/

Entitlement Areas

In the federal relief package, 6 areas of Wisconsin with populations over 200,000 are considered entitlement areas. If you live in an entitlement area, you will need to contact the local organizations providing this service for information on their program.

Entitlement Area/ Zona de Derecho Organization/ Organización Phone/ Teléfono Website/ Sitio Web
Brown County Newcap 800-242-7334 Click Here/
Haga clic aqui
Waukesha County Community Advocates 414-270-4646 Click Here/
Haga clic aqui
Milwaukee County Community Advocates 414-270-4646 Click Here/
Haga clic aqui
City of Milwaukee Social Development Commission 414-906-2700 Click Here/
Haga clic aqui
Dane County Urban Triage Inc 608-520-0741 Click Here/ Haga clic aqui
City of Madison Community Action Coalition 608-237-1255 Click Here/ Haga clic aqui
Court Involved individuals in Dane County Tenant Resource Center 608-257-0006 Click Here/
Haga clic aqui

Up to 15 months of rental arrearages and/or rental assistance, plus an additional 3 months if the extra if needed to ensure housing stability

  • Once a household’s rental arrears (back-owed rent) are reduced or eliminated, assistance can only be provided for up to three months at a time.
  • Recertification of household income is necessary after three months to maintain eligibility.
  • Only arrears starting March 13, 2020 are eligible under this program.

Utility and housing energy payments and arrearages including electricity, gas and internet.

  • Utilities covered by the landlord within rent will be treated as rent.

Provision of, or referral for, housing stability services other than direct rental assistance.

At least one or more individuals in the household meets the following criteria:

  • Qualifies for unemployment or has experienced a significant reduction in income, incurred significant costs, or experienced financial hardship during the period of the COVID-19 public health emergency.
  • Demonstrates a risk of experiencing homelessness or housing instability;
  • Has a household income at or below 80 percent of their county’s median income.

No mortgage payments are not an eligible expense. We urge all landlords to work directly with their tenants.

It can take 30 business days to process applications once both tenant and landlord portions are completed and submitted. Applications are reviewed in the order they are submitted. Once submitted, applications cannot be edited unless reopened by an administrator.

The status of the application can be checked at any time by logging into the Neighborly portal. The status will say, “under review” once an application is assigned a reviewer. It may say this for several weeks given the high volume of applications we are processing. If more information is needed from the tenant or landlord, an email will be sent. After the initial review is complete it will show, “approved pending payment.” A final review will happen before payment is mailed to the landlord. At this point, the status will say, “paid.”

Both tenant and landlord can submit applications at the same time. There is no need to wait for an invitation email.

Landlords can also see the status of tenant applications once the two are linked together by our staff.

If tenant and landlord applications need to be linked or if a submitted application needs to be edited, please send an email to cac@cacscw.org including names, the five-digit case ID numbers, and sections that need to be edited.

Click Here to Apply

Dane CORE is a partnership between Dane County, the City of Madison, Urban Triage, Tenant Resource Center, Community Action Coalition and other community partners. The goal of the partnership is to assist eligible households in need of rental and utility assistance with funding to ensure those bills can be paid.

Are you behind on your rent because of the pandemic, either directly or indirectly?

You are not alone. Many people are experiencing financial hardship right now.

Rental assistance is available to households meeting all the following criteria:

  • You or someone in your household owes rent to your current or former landlord, or know for certain you won’t be able to pay your rent next month.
  • You experienced financial hardship related to the COVID-19 pandemic, either directly or indirectly. This includes receiving unemployment or having a significant reduction in income, incurred significant costs, or experienced financial hardship during the period of the COVID-19 public health emergency which remains ongoing.
  • You are at risk of experiencing homelessness or housing instability, including owing past rent.
  • Your household income at or below 80 percent of their county’s median income.

Up to 15 months of rental arrearages and/or rental assistance, plus an additional 3 months if the extra if needed to ensure housing stability

  • Once a household’s rental arrears (back-owed rent) are reduced or eliminated, assistance can only be provided for up to three months at a time.
  • Recertification of household income is necessary after three months to maintain eligibility.
  • Only arrears starting March 13, 2020 are eligible under this program.

Utility and housing energy payments and arrearages including electricity, gas and internet.

  • Utilities covered by the landlord within rent will be treated as rent.

Provision of, or referral for, housing stability services other than direct rental assistance.

At least one or more individuals in the household meets the following criteria:

  • Qualifies for unemployment or has experienced a significant reduction in income, incurred significant costs, or experienced financial hardship during the period of the COVID-19 public health emergency.
  • Demonstrates a risk of experiencing homelessness or housing instability;
  • Has a household income at or below 80 percent of their county’s median income.

No mortgage payments are not an eligible expense. We urge all landlords to work directly with their tenants.

It can take 30 business days to process applications once both tenant and landlord portions are completed and submitted. Applications are reviewed in the order they are submitted. Once submitted, applications cannot be edited unless reopened by an administrator.

The status of the application can be checked at any time by logging into the Neighborly portal.  The status will say, “under review” once an application is assigned a reviewer.  It may say this for several weeks given the high volume of applications we are processing.  If more information is needed from the tenant or landlord, an email will be sent.  After the initial review is complete it will show, “approved pending payment.”  A final review will happen before payment is mailed to the landlord. At this point, the status will say, “paid.”

Both tenant and landlord can submit applications at the same time.  There is no need to wait for an invitation email.

Landlords can also see the status of tenant applications once the two are linked together by our staff.

If tenant and landlord applications need to be linked or if a submitted application needs to be edited, please send an email to cac@cacscw.org including names, the five-digit case ID numbers, and sections that need to be edited.