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Dane County

Housing & Case Management Programs

Housing Resource & Referral

Housing Resource & Referral – Community Action Coalition (CAC)

Some of our caseworkers are now holding walk-in hours at satellite locations throughout Dane County. Participants are welcome to visit the Joining Forces for Families (JFF) sites and any others at the times listed below to receive housing information and application assistance. Information and assistance applying for subsidized housing (housing which is 30% of a tenant’s income) is also provided by Housing Resource & Referral.

*Appointments needed outside of walk-in hours can be scheduled by calling the caseworkers listed below.

Site Locations & Walk-in Hours:

JFF Office – 217 Deer Valley Rd. Room 2, Madison, WI

Lori Newton, (608) 220-9003
Mondays, Wednesdays, and Thursdays – 1:30 pm – 4:30 pm

JFF Office – 2225 Allied Dr. Room 2, Madison, WI

Ben Aerts, (608) 220-6392
Mondays – 12:30 pm – 4 pm
Thursdays – 9 am – 12:30 pm

Stoughton Senior Center – 248 W. Main St., Stoughton, WI

Angie Alcorta, (608) 212-0267
Tuesdays – 12 pm – 4 pm

JFF Office – Sunshine Place, 18 Rickel Rd., Sun Prairie, WI

Angie Alcorta, (608) 212-0267
Wednesdays – 9:30 am – 12:30 pm
Thursdays – 1 pm – 4:30 pm

Housing Stability & Case Management

In this program, you work with CAC staff to set up an individualized housing stability plan designed to help you find and keep long-term housing.  If you’re under threat of eviction, CAC may be able to speak with your landlord on your behalf.  If you need alternate housing, CAC offers help finding an apartment, help with the cost of a security deposit – if you’re eligible and if funds are available – and coaching support for any concerns that might affect your long-term housing.

Early Childhood Zones (ECZs)

The ECZ program offers intensive, limited-term housing services in Madison’s Leopold and Mendota/Northside neighborhoods.  These services may include short-term rent assistance, developing an individualized housing stability plan, information and referral, and helping to remedy any issues that prevent families from securing stable housing. Our caseworkers strive to build strong, working relationships to help each family achieve their goals.  To be eligible, you need to first enroll in the Early Childhood Initiative of the Dane County Department of Human Services and be referred for housing services by one of the initiative’s home-visiting programs.  Contact CAC for information about how to enroll in the Early Childhood Initiative.

Reducing School Mobility

This program offers intensive housing services to families who have children enrolled in Leopold, Mendota, Lake View, Gompers or Lindbergh schools in Madison.  Services may include developing an individualized housing plan and short-term financial assistance with issues affecting families’ housing stability.

Family Self-Sufficiency (FSS)

Family Self Sufficiency (FSS) is a long-term program designed to help families become more self-sufficient. This usually means taking steps to prepare for and get a higher-paying job, build saving, and plan for the future. FSS is intended for families with limited household incomes who are also enrolled in the Section 8 housing program through the Dane County Housing Authority (DCHA). 

Supportive Services for Veteran Families (SSVF)

Supportive Services for Veteran Families (SSVF) offers a wide range of supportive services to veteran households with limited incomes, including housing stability services and both VA and non-VA services that support family well-being. Housing stability includes preventing the loss of current housing and, when needed, finding alternate housing that is both safe and affordable.

Telecommunications Assistance

For eligible individuals and families with restricted incomes, this program offers a way to catch up on past due telephone bills, including a cell phone or Internet bill threatening the loss of service.  To receive short-term financial assistance, you may be advised to change your service plan(s) to a more cost-effective option.

CAC Supportive Housing Program (SHP)

The CAC Supportive Housing Program (SHP) is a multi-service program for those who meet the U.S. Department of Housing & Urban Development’s (HUD) definition of chronic homelessness. The program is intended to help chronically homeless with disabilities move toward self-sufficiency. Founded on the principles of Housing First, meaning we address housing needs to stabilize housing first before other issues and barriers, SHP offers long-term case management to help participants get back on their feet. In Dane County, a HUD-sponsored network called the Homeless Services Consortium maintains a community-wide priority list of those who meet this definition. When CAC has an opening, we refer to this list and reach out to those with the highest priority housing needs.